Contacts

For all your queries regarding orders in progress:
In all correspondence, please indicate your user name and your order number.

• How far advanced is my order? Consult the status of your orders directly on line
• Delivery error : click here
• Order not received: click here

Problem with the site? Faulty information? You aren't able to log in?
Ask for the technical assistance staff by clicking click here

If you require further information or a price quote, etc.,
State what you want as clearly as possible click here

Customer service

Answering your requests and helping you choose...

• Christophe (FR, EN)
• Vincent (FR, EN)
• Sandra (FR, ES, EN)
• Cécile (FR)
• Satoshi (FR, JP)

Logistics

Looking after supplies and shipments

• Mohamed
• Noreddine

Technical

Found a bug on the site? They take charge of it...

• Frédéric
• Tristan
• Jean-Baptiste, Webmaster

Administration-Accounting

• Aurélie
• Magali
• Isabelle

Management / Marketing and press relations

• Alain

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